South Ockendon Privacy Policy

Data We Gather

We gather and manage various personal information types, including:

How We Utilize Your Data

Your personal information is utilized for these purposes:

• Service Provision (Contract Fulfillment):
  • Managing your vehicle rental bookings and agreements for smooth operations. Confirming your identity and ensuring compliance with our rental criteria. Overseeing the collection and return of vehicles. Handling payments, including deposits and any applicable charges.
• Client Correspondence (Legitimate Interest/Contract Fulfillment):
  • We send booking confirmations, updates, and essential rental information. We respond to your inquiries and offer customer support. We notify you of any changes to our services or policies.
• Marketing Consent and Legitimate Interest in South Ockendon:
  • We send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
• Service Enhancement for Local Needs:
  • Evaluating website performance to optimize user experience and features. Conducting research to refine our vehicle selection and service offerings.
• Legal Requirements in South Ockendon:
  • Meeting legal, regulatory, and tax obligations. Protecting against fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.

3. Data Sharing Practices

Sharing Your Personal Information

• Local Car Hire Partners: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are required by contract to safeguard your data.

Your personal information remains private; we do not sell it.

Data Protection Standards

We employ effective technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, controlled access, secure servers, and routine security evaluations. However, it is important to recognize that no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policies

We keep your personal information only for the time needed to meet the purposes for which it was gathered, including any legal, accounting, or reporting obligations. The duration for which we retain data depends on the specific type of information and how it is processed in relation to our operations in South Ockendon.

Your Rights in South Ockendon

Your rights under UK data protection law in South Ockendon

• Access to Your Information: Obtain a copy of your personal information records.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, assess site traffic, and tailor content to your interests. You have the option to adjust your cookie preferences directly through your browser settings at any time.

Policy Changes

This Privacy Policy may be revised from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. We recommend that you check this policy periodically to stay informed of any modifications.

Contact Information

For inquiries regarding our Privacy Policy or data practices, contact us: