Welcome to Car Hire South Ockendon. These Terms of Service govern your use of our website and vehicle rental services. By using our services, you agree to these terms.
Rental Terms
All car rentals in South Ockendon are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This document outlines specific terms, conditions, insurance coverage, applicable charges, and your obligations related to the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle in South Ockendon requires:
- To hire a vehicle in South Ockendon, you must be at least 21 years old, although age limits may differ based on the vehicle type, with extra fees applicable for drivers under 25. A valid driving licence, appropriate for the vehicle category and held for the period outlined in the Rental Agreement, is required. You must also provide valid identification and proof of your current address, along with payment information and a security deposit. Ensure you meet any further criteria stated in the Rental Agreement.
Booking and Payment Process
- Reservations can be completed via our website, over the phone, or directly at our South Ockendon office. To confirm your booking, a deposit may be necessary. The full payment and security deposit are generally collected upon vehicle pickup. All prices are listed in British Pounds (£) and include VAT when applicable. We accept major credit and debit cards, with secure processing through trusted payment systems.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in South Ockendon, it is your responsibility to inspect the car thoroughly and report any pre-existing damage without delay. A vehicle condition report will be prepared and signed by both parties to document the state of the vehicle. When returning the vehicle, it should be in the same condition as when it was collected, aside from normal wear and tear. Any new damage will be evaluated, and charges will be applied as necessary. It is important to return the vehicle with the same fuel level; refueling fees will apply if the tank is not full. If you foresee a late return, please contact us in advance, as additional charges may be incurred. You will be held liable for any parking fines, traffic violations, or other charges that arise during your rental period, along with an associated administration fee.
Insurance and Responsibility
- Basic third-party insurance is included with every car rental. You will find full coverage details and excess amounts outlined in the Rental Agreement. Additional insurance options may be offered to limit your financial liability. It is beneficial to review these options thoroughly. You are liable for any damage or loss up to the insurance excess amount, unless you opt for additional coverage. Any damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, regardless of insurance.
Cancellation and Modifications
Cancellation and amendment policies depend on the type of booking and the notice you provide. For precise information, consult your booking confirmation or Rental Agreement. Be aware that late cancellations or failure to show up may incur additional charges.
7. Restricted Activities
Prohibited uses of the vehicle:
- The vehicle must not be used for any illegal activities, including racing, rallying, or off-roading. Transporting dangerous materials is prohibited. Sub-letting the vehicle or allowing unauthorized drivers is not allowed. Driving under the influence of alcohol or drugs is strictly forbidden. Use the vehicle only for its intended purposes, and do not exceed passenger or weight limits. Travel outside the designated geographical areas requires prior approval.
Breach of these terms may lead to rental termination and extra fees.
Limitation of Responsibility
To the fullest extent allowed by English and Welsh law, Car Hire in South Ockendon will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims is capped at the amount you paid for the rental in the previous 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
9. Local Legal Framework
These Terms are governed by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the relevant courts.
Updates to Terms
These Terms may be updated periodically. Changes take effect immediately upon posting on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
South Ockendon Car Hire Services
Riverside Way, South Ockendon RM15 6AD, UK
Contact Number::
441474230142