Welcome to Car Hire in South Ockendon. These Terms of Service outline the rules for using our website and rental services. By accessing our services, you agree to these terms.
Rental Contract
All vehicle rentals are governed by a comprehensive Rental Agreement presented during booking confirmation or at the time of vehicle collection. This agreement outlines the specific terms, conditions, insurance information, charges, and your responsibilities related to the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle requires:
- To hire a vehicle in South Ockendon, you must be at least 21 years old, though age restrictions may vary depending on the vehicle type, with extra fees applicable for drivers under 25. You need to hold a valid full driving licence suitable for the vehicle category, maintained for the duration specified in the Rental Agreement. Valid identification and proof of your current address are required, along with payment information and a security deposit. Additional requirements may be outlined in the Rental Agreement.
3. Reservations and Payments
- Reservations can be arranged on our website, by phone, or directly at our South Ockendon office. A deposit may be necessary to confirm your booking. The full payment and a security deposit are usually required at the time of vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through established payment providers.
4. Car Pickup and Drop-off
- At the time of vehicle collection in South Ockendon, it is crucial to conduct a thorough inspection and report any pre-existing damage right away. A vehicle condition report will be generated and must be signed by both parties. Upon returning the vehicle, it should be in the same condition as when collected, allowing for typical wear and tear. Any new damage will be evaluated, and charges may apply. Ensure the vehicle is returned with the same fuel level as at collection; refueling fees will be charged if the level is lower. Late returns may result in additional fees, so please inform us if you expect to return the vehicle later than agreed. You will be liable for any parking fines, traffic violations, or other charges incurred during your rental, along with an administrative fee.
Insurance and Responsibility
- All rentals in South Ockendon include basic third-party insurance. The full terms, including excess amounts, can be found in the Rental Agreement. Additional insurance options may be offered to help lower your financial risk. It is advisable to review these options thoroughly. You will be liable for damage or loss up to the excess amount unless additional coverage is purchased. Any damage resulting from neglect, improper use, or violation of these Terms remains your responsibility, regardless of existing insurance.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice provided. Please consult your booking confirmation or Rental Agreement for precise information. Late cancellations or no-shows may incur charges, so it's advisable to review your options carefully.
Prohibited Activities
Prohibited Uses of Rental Vehicle
- The vehicle may not be used for any unlawful activities or purposes. Activities such as racing, off-roading, or other dangerous pursuits are prohibited. Transporting hazardous materials or sub-letting the vehicle is not allowed. Driving under the influence of alcohol or drugs is strictly forbidden, as are uses not intended for the vehicle. Adhering to passenger and weight limits is mandatory, along with staying within designated geographical boundaries without prior approval.
Breach of these terms may lead to rental termination and extra fees.
Liability Limitations
To the fullest extent allowed under English and Welsh law, Car Hire in South Ockendon is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our maximum liability for any claims is limited to the total rental amount paid in the last 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
9. Local Legal Framework
These Terms are governed by the laws of England and Wales. Disputes will be resolved exclusively in the courts of England and Wales.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect as soon as they are posted on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
South Ockendon Car Hire Services
Riverside Way, South Ockendon RM15 6DR, United Kingdom
Contact Number::
441474230142